This is the official website of the Jan Sampark (Public Grievance Redressal) initiative of the Government of Chhattisgarh, India. Here’s an overview of what you can find on this website:
About Jan Sampark
Jan Sampark is a citizen-centric initiative launched by the Government of Chhattisgarh to provide a platform for citizens to register their grievances, complaints, or suggestions related to government services or policies. The initiative aims to ensure timely and effective redressal of citizen grievances, thereby improving the overall quality of governance in the state.
Services
The website offers the following services:
1. Grievance Registration
- Facility to register grievances, complaints, or suggestions related to government services or policies
- Option to upload supporting documents or evidence
2. Grievance Status Tracking
- Facility to track the status of registered grievances
- Option to receive updates on the progress of grievance redressal
3. Department-wise Grievance Redressal
- Information on the number of grievances received, disposed of, and pending for each department
- Facility to view department-wise grievance redressal reports
4. Grievance Redressal Reports
- Access to reports on grievance redressal, including statistics and analysis
- Facility to view reports by department, district, or category
Information
The website provides information on:
- Grievance Redressal Process: Step-by-step guide on how to register and track grievances
- Grievance Categories: List of categories under which grievances can be registered (e.g., education, health, revenue, etc.)
- Department-wise Contacts: Contact details of department officials responsible for grievance redressal
Features
The website also offers some useful features, such as:
- Search: A search bar to find specific information or services
- Help: A section with FAQs, user manuals, and guides to help users navigate the website
- Contact Us: A mechanism to contact the Jan Sampark team for queries, complaints, or feedback
Language Support
The website is available in two languages: English and Hindi, making it accessible to a wider audience.
