The webpage https://igod.gov.in/ appears to be the official website of the Integrated Grievance Redressal System (IGOD) of the Government of India. Here’s a breakdown of the information and services offered on this website:

Home

The homepage provides an overview of the IGOD system, including its mission, vision, and objectives. It also features a search bar, a navigation menu, and a section for latest news and updates.

About IGOD

This section provides information about the IGOD system, including its history, objectives, and benefits. It also explains the process of filing a grievance and the steps taken by the government to redress grievances.

File a Grievance

This section allows citizens to file a grievance online, including:

• Grievance Type: Citizens can select the type of grievance they want to file, such as a complaint, suggestion, or feedback.
• Grievance Description: Citizens can describe their grievance in detail, including the relevant facts and circumstances.
• Supporting Documents: Citizens can upload supporting documents, such as receipts, bills, or certificates.

Track Your Grievance

This section allows citizens to track the status of their grievance, including:

• Grievance Status: Citizens can view the current status of their grievance, including whether it is pending, under investigation, or resolved.
• Grievance History: Citizens can view the history of their grievance, including all the actions taken by the government to redress it.

Grievance Redressal Process

This section explains the process of grievance redressal, including:

• Receipt of Grievance: The government receives the grievance and assigns a unique grievance number.
• Verification: The government verifies the grievance and checks for any supporting documents.
• Investigation: The government investigates the grievance and takes necessary actions to redress it.
• Resolution: The government resolves the grievance and informs the citizen of the outcome.

Grievance Statistics

This section provides statistics on grievances, including:

• Number of Grievances: The total number of grievances received by the government.
• Grievance Resolution Rate: The percentage of grievances resolved by the government.
• Average Time to Resolve: The average time taken by the government to resolve grievances.

Contact Us

The website provides contact information for the IGOD system, including phone numbers, email addresses, and physical addresses.