The link you provided directs to the “Directory” page of the Central Consumer Protection Authority (CCPA) website under the domain of the Consumer Grievance Redressal System (CGCA). This directory provides a comprehensive list of contact information for officials and departments related to consumer protection. Here’s a breakdown of what you can expect from this page:

Key Sections and Features of the Directory Page:

1. Purpose of the Directory:
   • Contact Information: The directory serves to provide essential contact details for various officials, departments, and offices associated with the Central Consumer Protection Authority (CCPA) and related consumer protection mechanisms.
2. Directory Listings:
   • Officials: Contact details of key officials within the CCPA. This typically includes names, designations, phone numbers, and email addresses of the Chairperson, Members, and other senior staff.
   • Departments: Information about different departments within the CCPA, including their roles and contact points.
   • Regional Offices: Contact information for any regional or field offices of the CCPA, if applicable.
3. Search and Navigation:
   • Search Functionality: Users can search for specific individuals or departments within the directory. This might involve searching by name, designation, or department.
   • Categories: The directory may be organized into categories to help users find relevant contacts more easily. This could include sections for different types of officials or geographic locations.
4. Additional Features:
   • Downloadable Lists: Some directories offer downloadable lists or PDF versions of the contact information for offline access.
   • Updates: The directory is updated periodically to reflect any changes in contact details or organizational structure.
5. Support and Feedback:
   • Contact Details: Provides ways to get in touch with the directory’s administrative support for any issues or feedback related to the information provided.
   • Further Assistance: Details on how to seek further assistance or clarification regarding consumer protection matters.

Purpose of the Directory:

• Facilitate Communication: Offers a centralized resource for finding contact information, which facilitates easier communication between consumers, businesses, and CCPA officials.
• Support Consumer Grievances: Helps consumers and stakeholders reach out to the appropriate contacts for lodging complaints, seeking advice, or obtaining information on consumer protection.
• Enhance Transparency: Ensures transparency by making official contact information publicly available, promoting accountability and accessibility.

How to Use the Directory:

• Locate Contacts: Use the directory to find and reach out to specific CCPA officials or departments for assistance with consumer-related issues.
• Submit Complaints: Contact relevant offices or officials for submitting consumer complaints or inquiries.
• Access Information: Navigate through the directory to access contact information for different sections of the CCPA.