The website https://lokshikayat.bihar.gov.in/ is the official portal of the Bihar Lok Shikayat, which is a statutory body established under the Bihar Lok Shikayat Adhiniyam, 1995.
The Bihar Lok Shikayat is an ombudsman institution responsible for investigating and redressing grievances related to administrative actions and decisions of the Government of Bihar, India. The institution is headed by a Lok Shikayat (Ombudsman) who is appointed by the Governor of Bihar.
The website provides information on the following:
- Grievance Redressal: Citizens can file online complaints or grievances related to administrative actions and decisions of the Government of Bihar. The website provides a complaint registration form that can be filled and submitted online.
- Complaint Status: Citizens can track the status of their complaints online using the complaint registration number.
- Lok Shikayat’s Orders: The website publishes the orders and decisions passed by the Lok Shikayat on various complaints.
- Annual Reports: The website provides access to the annual reports of the Bihar Lok Shikayat, which contain information on the number of complaints received, disposed of, and pending.
- Acts and Rules: The website provides information on the Bihar Lok Shikayat Adhiniyam, 1995, and the rules and regulations governing the institution.
- Contact Information: The website provides contact information, including phone numbers, email addresses, and postal addresses, for citizens to reach out to the Bihar Lok Shikayat.
The Bihar Lok Shikayat plays a crucial role in ensuring transparency and accountability in the administration of the Government of Bihar. The website provides a convenient platform for citizens to file complaints and track their status, promoting good governance and citizen-centric administration.
